SoCast. So Easy. So Much Support.
You need a partner, not just a service provider to lend support when your team needs it the most. So, count on SoCast’s radio specific DNA and digital experts to provide training and timely advice on digital infrastructure, sales enablement, and fulfilment services to help your business flourish and stay ahead of the curve.
On-Boarding Made Easy.
Anxious about changing over from a third party or in-house solution to SoCast?
Don’t worry, we have you covered. Your team will benefit from working with a dedicated Client Success team who will develop a customized on-boarding plan to fit your schedule, resources, and level of expertise to ensure you get to market quickly, smoothly, and efficiently.
- Customized on-boarding plan
- Dedicated Account Managers
- Live 2-way chat support
- Webinar training
- 24/7 knowledge base access
- Content migration
- Domain transfer
- Project management
- Super user and onboarding support
- Knowledge base and service desk support
- Account & super user set-up
- Regular updates and platform enhancements
- Live 2-way chat support
- Site hosting, security & monitoring
- Traffic Load Balancing and Server Mitigation
- 6 module sales training & certification program
- 4-legged virtual sales call support
- Customized presentations
- White-labeled sales materials
- Pipeline management and campaign monitoring
- Creative services: concept, ad copy and design
- Campaign management and optimization
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